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Located in the heart of the neighbourhood of las Letras, in Santa Ana square, a few minutes on foot from the Thyssen Museum, Reina Sofia and EL Prado. The Alicia Room Mate is in an impressive 20th-century industrial building in the Plaza Santa Ana, just 500 metres away from the Prado, Thyssen and Reina Sofia Museums. The 34 guestrooms, over five floors, feature contemporary decor in neutral colours. All offer air conditioning, direct-dial phones with voicemail, satellite television, wireless Internet access, rollaway beds, safes, minibars, fireplaces, wake-up calls and wheelchair accessibility. All are smoking rooms and bathrooms have hair dryers and bathrobes. Guests can relax with a drink and sample some Spanish tapas in the bar, unwind in front of the fireplace, and ask the concierge for help booking tours and tickets. There is wireless Internet access for those with laptops, while other practical amenities include multilingual staff, a safe-deposit box, and parking (surcharge) for those arriving by car. The hotel's location means guests are only 150 metres away from the Puerta del Sol, and 200 metres from the Plaza Mayor. Retiro Park and the Royal Palace are both one kilometre distance. Madrid Barajas Airport is 15 kilometres from the hotel, an approximate driving time of 25 minutes.